Zenscrape incident

Outgoing emails are not getting delivered

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on October 11, 2024 affecting Outgoing email, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2024, 05:40 AM UTC
Resolved
Oct 11, 2024, 08:05 AM UTC
Duration
2h 25m
Detected by Pingoru
Oct 11, 2024, 05:40 AM UTC

Affected components

Outgoing email

Update timeline

  1. investigating Oct 11, 2024, 05:40 AM UTC

    Some customers experienced issues with outgoing emails due to a third-party outage. The issue has now been resolved, and pending emails/notifications are being retried and will be sent successfully.

  2. resolved Oct 11, 2024, 08:05 AM UTC