Zenscrape incident

Email Delivery Issues

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on November 8, 2024 affecting Outgoing email, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2024, 01:00 PM UTC
Resolved
Nov 08, 2024, 03:16 PM UTC
Duration
2h 16m
Detected by Pingoru
Nov 08, 2024, 01:00 PM UTC

Affected components

Outgoing email

Update timeline

  1. investigating Nov 08, 2024, 01:00 PM UTC

    Few customers will be having an issue with email delivery for few emails due to an ongoing issue. Our engineering team is actively looking into this.

  2. identified Nov 08, 2024, 02:00 PM UTC

    Our engineering team is working on it with high priority and we will keep you posted with further updates.

  3. resolved Nov 08, 2024, 03:16 PM UTC

    The issue has now been resolved, and pending emails/notifications are being retried and will be sent successfully.