Zenscrape incident

Email Delivery Issues

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on November 18, 2024 affecting Outgoing email, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 11:22 AM UTC
Resolved
Nov 18, 2024, 12:59 PM UTC
Duration
1h 37m
Detected by Pingoru
Nov 18, 2024, 11:22 AM UTC

Affected components

Outgoing email

Update timeline

  1. investigating Nov 18, 2024, 11:22 AM UTC

    Few customers will be having an issue with email delivery for few emails due to an ongoing issue. Our engineering team is actively looking into this.

  2. resolved Nov 18, 2024, 12:59 PM UTC

    The issue has now been resolved, and pending emails/notifications are being retried and will be sent successfully.