Zenscrape incident

Issue With On-Call Management

Major Resolved View vendor source →

Zenscrape experienced a major incident on February 1, 2025 affecting On-Call Management, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2025, 11:08 AM UTC
Resolved
Feb 01, 2025, 11:40 AM UTC
Duration
32m
Detected by Pingoru
Feb 01, 2025, 11:08 AM UTC

Affected components

On-Call Management

Update timeline

  1. investigating Feb 01, 2025, 11:08 AM UTC

    Customers might have faced issues in receiving on-call notifications on new assignments or reassignments during the time 16:38 to 17:10 IST. Already triggered on-call notifications and escalation policies weren’t impacted. There were some trouble in viewing/updating the on-call schedules as well in UI. The issue is resolved and everything is operational.

  2. resolved Feb 01, 2025, 11:40 AM UTC