Zenscrape incident

Issues with Workflow Automation executions

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on March 4, 2025 affecting Workflow, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 02:20 PM UTC
Resolved
Mar 04, 2025, 05:16 PM UTC
Duration
2h 55m
Detected by Pingoru
Mar 04, 2025, 02:20 PM UTC

Affected components

Workflow

Update timeline

  1. investigating Mar 04, 2025, 02:20 PM UTC

    There is a current issue impacting the execution of workflows, causing potential delays for some customers specifically related to approval events. This issue is affecting tickets that have successfully completed the approval process. Our engineering team is actively investigating this matter, and we will continue to share updates as they become available.

  2. resolved Mar 04, 2025, 05:16 PM UTC

    The issue has been resolved, and approval workflows are now proceeding as usual. We are closely monitoring the situation.