Zenscrape experienced a major incident on July 16, 2025 affecting Login and Login, lasting 4h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2025, 11:55 AM UTC
A subset of customers seeing intermittent login failures and our engineering team is actively working on it.
- investigating Jul 16, 2025, 12:00 PM UTC
Our engineering team is working on it with high priority and we will keep you posted with further updates.
- investigating Jul 16, 2025, 01:00 PM UTC
Our engineering team is still debugging the issue and actively working towards a resolution. We’ll share updates as soon as we have more information.
- identified Jul 16, 2025, 02:30 PM UTC
Our team has identified the issue and is actively working on resolving it with high priority. We’ll keep you updated on the progress.
- resolved Jul 16, 2025, 04:06 PM UTC
The issues with login have been fixed by our engineering team and the customers will be able to access the portal without any issues.