Zenscrape incident

Partial outage due to third party service

Major Resolved View vendor source →

Zenscrape experienced a major incident on April 23, 2026 affecting Dashboard and Analytics and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 03:26 AM UTC
Resolved
Apr 23, 2026, 04:36 AM UTC
Duration
1h 10m
Detected by Pingoru
Apr 23, 2026, 03:26 AM UTC

Affected components

DashboardAnalyticsTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert Management

Update timeline

  1. investigating Apr 23, 2026, 03:26 AM UTC

    We are observing network performance issues due to our third‑party service provider. Our engineering team is actively working with the provider to investigate and resolve the issue. We will share further updates as more information becomes available.

  2. resolved Apr 23, 2026, 04:36 AM UTC

    The issue with our third-party service provider has been resolved. All services are operating as expected, and we continue to monitor closely to ensure full stability.