Zenscrape incident

Performance degradation in Freshservice

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on June 22, 2026 affecting Dashboard and Analytics and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 01:35 PM UTC
Resolved
Jun 22, 2026, 02:25 PM UTC
Duration
50m
Detected by Pingoru
Jun 22, 2026, 01:35 PM UTC

Affected components

DashboardAnalyticsTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert Management

Update timeline

  1. investigating Jun 22, 2026, 01:35 PM UTC

    We are observing network performance issues due to our third‑party service provider. Our engineering team is actively working with the provider to investigate and resolve the issue. We will share further updates as more information becomes available.

  2. investigating Jun 22, 2026, 02:05 PM UTC

    We are investigating this issue with our third-party service provider. We will post an update here as soon as we have more information.

  3. resolved Jun 22, 2026, 02:25 PM UTC

    The issue has been resolved following recovery from our third-party provider. All services are now operating normally, and our team will continue to monitor the situation.