Zenscrape experienced a minor incident on September 2, 2026 affecting Self-service portal and Self-service portal and 1 more component, lasting 11h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 03:30 AM UTC
We are currently investigating an issue impacting access to the Support Portal. Subset of Customers began experiencing the issue at the following times: AP-SOUTH-1 : 9:00 AM IST EU-CENTRAL-1 : 11:00 AM IST US-EAST-1 : 5:00 PM IST Our team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
- resolved Sep 02, 2026, 02:42 PM UTC
This issue has been resolved. Access to the Support Portal has been fully restored. We apologize for any inconvenience caused and thank you for your patience.