Zenpli incident

Production API 5XX errors

Major Resolved View vendor source →

Zenpli experienced a major incident on May 28, 2025 affecting Production onboarding API (/v1/onboarding) and Production data enrichment API (/v1/data-enrichment), lasting 4m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 01:03 AM UTC
Resolved
May 28, 2025, 01:07 AM UTC
Duration
4m
Detected by Pingoru
May 28, 2025, 01:03 AM UTC

Affected components

Production onboarding API (/v1/onboarding)Production data enrichment API (/v1/data-enrichment)

Update timeline

  1. investigating May 28, 2025, 01:03 AM UTC

    We are currently experiencing some 5XX errors for api.zenpli.com. The team is investigating the possible cause.

  2. identified May 28, 2025, 01:05 AM UTC

    We identify the issue. We are working on it.

  3. resolved May 28, 2025, 01:07 AM UTC

    Incident resolved