Zenpli incident

Production API 5XX errors

Major Resolved View vendor source →

Zenpli experienced a major incident on June 6, 2025 affecting Sandbox onboarding API (/v1/onboarding) and Production onboarding API (/v1/onboarding) and 1 more component, lasting 52s. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2025, 04:58 PM UTC
Resolved
Jun 06, 2025, 04:59 PM UTC
Duration
52s
Detected by Pingoru
Jun 06, 2025, 04:58 PM UTC

Affected components

Sandbox onboarding API (/v1/onboarding)Production onboarding API (/v1/onboarding)Sandbox data enrichment API (/v1/data-enrichment)Production data enrichment API (/v1/data-enrichment)Lucy (kyb.zenpli.com)

Update timeline

  1. investigating Jun 06, 2025, 04:58 PM UTC

    We are currently investigating this issue.

  2. identified Jun 06, 2025, 04:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 06, 2025, 04:59 PM UTC

    This incident has been resolved.