Zenoti incident
Intermittent issues in Zenoti Application - AMRS19
Zenoti experienced a minor incident on May 22, 2026 affecting Zenoti-AMRS19, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2026, 01:45 PM UTC
We are seeing intermittent issues for customers hosted on Zenoti-AMRS19. Few scenarios like Employee Checkin and schedules related to Appointment book are not working as expected for our customers hosted on this POD. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.
- investigating May 22, 2026, 02:00 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible.
- investigating May 22, 2026, 02:18 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible.
- investigating May 22, 2026, 02:34 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible.
- identified May 22, 2026, 02:48 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring May 22, 2026, 02:51 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved May 22, 2026, 03:14 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.