Zaptec incident

Zaptec Portal performance issues

Major Resolved View vendor source →

Zaptec experienced a major incident on November 19, 2024 affecting Portal, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 11:08 AM UTC
Resolved
Nov 19, 2024, 11:30 AM UTC
Duration
22m
Detected by Pingoru
Nov 19, 2024, 11:08 AM UTC

Affected components

Portal

Update timeline

  1. investigating Nov 19, 2024, 11:08 AM UTC

    We are currently experiencing performance issues in Zaptec Portal.

  2. investigating Nov 19, 2024, 11:19 AM UTC

    We are continuing to investigate what caused this, but the Zaptec Portal is back to normal performance.

  3. resolved Nov 19, 2024, 11:30 AM UTC

    This incident has been resolved.