Zaptec incident

Zaptec Portal/App slow/unresponsive

Minor Resolved View vendor source →

Zaptec experienced a minor incident on March 27, 2025 affecting Portal, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 02:59 PM UTC
Resolved
Mar 27, 2025, 06:50 PM UTC
Duration
3h 50m
Detected by Pingoru
Mar 27, 2025, 02:59 PM UTC

Affected components

Portal

Update timeline

  1. investigating Mar 27, 2025, 02:59 PM UTC

    We're currently experiencing delays in the Zaptec Portal and App. We are currently investigating the issue.

  2. investigating Mar 27, 2025, 06:32 PM UTC

    We are still investigating this issue.

  3. resolved Mar 27, 2025, 06:50 PM UTC

    This incident has been resolved. Zaptec portal and App should work as expected.