Zaptec incident

We are experiencing latency in our API.

Minor Resolved View vendor source →

Zaptec experienced a minor incident on June 14, 2025 affecting API, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2025, 12:57 PM UTC
Resolved
Jun 14, 2025, 03:15 PM UTC
Duration
2h 17m
Detected by Pingoru
Jun 14, 2025, 12:57 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 14, 2025, 12:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 14, 2025, 01:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 14, 2025, 01:08 PM UTC

    We are back to normal, but we will keep monitoring the situation.

  4. resolved Jun 14, 2025, 03:15 PM UTC

    Things have been running stable since a fix were implemented, and incident is resolved. We will still use the upcoming days to find out what caused it to happen.