Zaptec incident

Zaptec Portal unresponsive

Major Resolved View vendor source →

Zaptec experienced a major incident on July 15, 2025 affecting Portal and Portal, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 08:47 AM UTC
Resolved
Jul 15, 2025, 09:47 AM UTC
Duration
1h
Detected by Pingoru
Jul 15, 2025, 08:47 AM UTC

Affected components

PortalPortal

Update timeline

  1. investigating Jul 15, 2025, 08:47 AM UTC

    We are currently investigating this issue.

  2. identified Jul 15, 2025, 08:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2025, 08:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 15, 2025, 09:47 AM UTC

    This incident has been resolved.