Zaptec incident

Zaptec User Authentication

Minor Resolved View vendor source →

Zaptec experienced a minor incident on August 4, 2025 affecting API, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 11:42 AM UTC
Resolved
Aug 04, 2025, 12:46 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 04, 2025, 11:42 AM UTC

Affected components

API

Update timeline

  1. investigating Aug 04, 2025, 11:42 AM UTC

    Zaptec authentication is not working as intended. We are currently investigation the situation.

  2. identified Aug 04, 2025, 12:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2025, 12:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2025, 12:46 PM UTC

    This incident has been resolved.