Zaptec incident

WebAPI / Zaptec Portal

Minor Resolved View vendor source →

Zaptec experienced a minor incident on August 7, 2025 affecting API and Portal, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 09:47 AM UTC
Resolved
Aug 07, 2025, 11:36 AM UTC
Duration
1h 48m
Detected by Pingoru
Aug 07, 2025, 09:47 AM UTC

Affected components

APIPortal

Update timeline

  1. investigating Aug 07, 2025, 09:47 AM UTC

    We are currently seeing some delays in WebApi affecting Portal

  2. identified Aug 07, 2025, 10:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 07, 2025, 10:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 07, 2025, 11:36 AM UTC

    This incident has been resolved.