Zaptec incident

Zaptec WebApi

Minor Resolved View vendor source →

Zaptec experienced a minor incident on August 11, 2025 affecting Portal and API and 1 more component, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 08:16 AM UTC
Resolved
Aug 11, 2025, 10:41 AM UTC
Duration
2h 24m
Detected by Pingoru
Aug 11, 2025, 08:16 AM UTC

Affected components

PortalAPIAPIPortal

Update timeline

  1. investigating Aug 11, 2025, 08:16 AM UTC

    We are currently experiencing intermittent issues with WebApi, which are under investigation.

  2. identified Aug 11, 2025, 10:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 11, 2025, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 11, 2025, 10:41 AM UTC

    This incident has been resolved.