Zaptec incident

Stations Show Offline Incorrectly

Minor Resolved View vendor source →

Zaptec experienced a minor incident on August 19, 2025 affecting Portal and Portal, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 10:52 AM UTC
Resolved
Aug 19, 2025, 11:35 AM UTC
Duration
42m
Detected by Pingoru
Aug 19, 2025, 10:52 AM UTC

Affected components

PortalPortal

Update timeline

  1. investigating Aug 19, 2025, 10:52 AM UTC

    You may see your charging station appear as offline, even though it's online. We are currently looking into this issue.

  2. monitoring Aug 19, 2025, 11:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2025, 11:35 AM UTC

    This incident has been resolved.