Zapmail incident

Microsoft 365 Service Degradation

Minor Resolved View vendor source →

Zapmail experienced a minor incident on January 23, 2026 affecting Integration with Microsoft, lasting 13d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 08:41 AM UTC
Resolved
Feb 05, 2026, 11:20 AM UTC
Duration
13d 2h
Detected by Pingoru
Jan 23, 2026, 08:41 AM UTC

Affected components

Integration with Microsoft

Update timeline

  1. investigating Jan 23, 2026, 08:41 AM UTC

    Some users may currently experience degraded functionality or be unable to access one or more Microsoft 365 services. This issue originates from Microsoft's infrastructure and may impact authentication and service availability. Mailbox creation is currently affected due to this incident. Existing Microsoft mailboxes are not impacted and will continue to function normally. Microsoft is actively investigating the issue and working toward a resolution. We are monitoring the situation closely and will provide updates as more information becomes available.

  2. monitoring Jan 24, 2026, 04:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 11:20 AM UTC

    This incident has been resolved.