Zai incident

Investigating issues with Fast Payments

Notice Resolved View vendor source →

Zai experienced a notice incident on June 10, 2022 affecting Fast Payments (NPP) Payins, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 01:22 AM UTC
Resolved
Jun 11, 2022, 01:29 AM UTC
Duration
1d
Detected by Pingoru
Jun 10, 2022, 01:22 AM UTC

Affected components

Fast Payments (NPP) Payins

Update timeline

  1. investigating Jun 10, 2022, 01:22 AM UTC

    While our services remain available, we’re investigating issues being experienced by a third party provider. We apologise for any inconvenience and will post further updates as they become available.

  2. monitoring Jun 10, 2022, 12:19 PM UTC

    The service interruption on our Fast Payments is now resolved, however we are continuing to work with our third party provider on a limited number of transactions which were impacted. We apologise for any inconvenience and will post further updates as they become available.

  3. resolved Jun 11, 2022, 01:29 AM UTC

    Impacted transactions have now been addressed. This incident has been resolved. We apologise for any inconvenience this may have caused.