Zai experienced a notice incident on June 16, 2022 affecting Direct Debit Payins, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Direct Debit Payins
Update timeline
- investigating Jun 16, 2022, 12:39 AM UTC
While our services remain available, we’re investigating issues being experienced by us. We apologise for any inconvenience and will post further updates as they become available.
- investigating Jun 16, 2022, 12:39 AM UTC
We are continuing to investigate this issue.
- resolved Jun 16, 2022, 04:07 AM UTC
This incident has been resolved.