Zai incident

Investigating issues with Fast Payments

Notice Resolved View vendor source →

Zai experienced a notice incident on June 29, 2022 affecting Fast Payments (NPP) Payins, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2022, 03:01 AM UTC
Resolved
Jun 30, 2022, 08:05 AM UTC
Duration
1d 5h
Detected by Pingoru
Jun 29, 2022, 03:01 AM UTC

Affected components

Fast Payments (NPP) Payins

Update timeline

  1. identified Jun 29, 2022, 03:01 AM UTC

    While our services remain available, we’ve identified issues being experienced by a third party provider. We apologise for any inconvenience and will post further updates as they become available.

  2. resolved Jun 30, 2022, 08:05 AM UTC

    The service interruption on our Fast Payments is now resolved, we have worked with our 3rd party provider for a limited number of transactions which were impacted. We apologise for any inconvenience and will post further updates as they become available.