Zai experienced a notice incident on August 30, 2022 affecting Core / Supplementary Data APIs and Direct Debit Payins, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Core / Supplementary Data APIsDirect Debit Payins
Update timeline
- investigating Aug 30, 2022, 01:18 AM UTC
We are currently experiencing delays to direct debit and direct credit transactions. The team have identified the issue, and are working on implementing a fix as quickly as possible. Updates will be posted as soon as they become available.
- resolved Aug 30, 2022, 02:39 AM UTC
Incident has now been resolved, with all services fully restored.