Zai experienced a minor incident on April 27, 2023 affecting Cards Payins, lasting 6h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Cards Payins
Update timeline
- monitoring Apr 27, 2023, 04:43 AM UTC
We've been alerted to a possible issue with an upstream provider, potentially causing issues with card account creation. We are monitoring the situation closely, and will provide further updates as they become available.
- resolved Apr 27, 2023, 11:23 AM UTC
Upstream services appear to be working as expected, this incident can now be resolved on that basis.