Zai incident

Intermittent errors with Make Payment calls

Notice Resolved View vendor source →

Zai experienced a notice incident on June 26, 2023 affecting Core / Supplementary Data APIs and Fast Payments (NPP) Payins, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 04:53 AM UTC
Resolved
Jun 26, 2023, 05:24 AM UTC
Duration
31m
Detected by Pingoru
Jun 26, 2023, 04:53 AM UTC

Affected components

Core / Supplementary Data APIsFast Payments (NPP) Payins

Update timeline

  1. identified Jun 26, 2023, 04:53 AM UTC

    We're seeing some instability with a 3rd party provider, resulting in intermittent errors with Make Payment calls. Zai is monitoring the situation closely, and will provide further updates here as they become available.

  2. resolved Jun 26, 2023, 05:24 AM UTC

    This incident has been resolved.