Zai experienced a minor incident on March 12, 2024 affecting Direct Debit Payins, lasting 4h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Direct Debit Payins
Update timeline
- identified Mar 12, 2024, 12:37 AM UTC
Due to an issue encountered over the weekend, some BPay Payouts will be delayed for up to 1 day. A fix has already been identified and is currently being implemented by the Zai engineering teams to ensure no further impact. Updates will be posted here as remediation continues.
- resolved Mar 12, 2024, 05:05 AM UTC
This incident has been resolved.