Zai experienced a notice incident on June 20, 2023 affecting Direct Debit Payins, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Direct Debit Payins
Update timeline
- investigating Jun 20, 2023, 06:09 AM UTC
Processing for one of our Batch Files has been delayed, and is being processed now. No debits have been affected, however credits in this batch will transition into bank_processing more slowly than usual. Final approval time for all transactions will not be impacted.
- resolved Jun 20, 2023, 06:33 AM UTC
This incident has been resolved.