Zai incident

Investigating issues with Production APIs

Notice Resolved View vendor source →

Zai experienced a notice incident on January 8, 2025 affecting Core / Supplementary Data APIs, lasting 16h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 05:32 AM UTC
Resolved
Jan 08, 2025, 10:16 PM UTC
Duration
16h 44m
Detected by Pingoru
Jan 08, 2025, 05:32 AM UTC

Affected components

Core / Supplementary Data APIs

Update timeline

  1. investigating Jan 08, 2025, 05:32 AM UTC

    We’re currently investigating a potential service interruption with our Production APIs. We apologise for any inconvenience and will provide more updates as they become available. This is specifically impacting registrations of new PayIds and Virtual Accounts.

  2. resolved Jan 08, 2025, 10:16 PM UTC

    This incident was due to a 3rd party integration and was resolved by the 3rd party.