YOOBIC incident

Degraded Performance

Minor Resolved View vendor source →

YOOBIC experienced a minor incident on July 29, 2024 affecting YOOBIC applications and Public API, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 02:38 PM UTC
Resolved
Jul 29, 2024, 02:48 PM UTC
Duration
9m
Detected by Pingoru
Jul 29, 2024, 02:38 PM UTC

Affected components

YOOBIC applicationsPublic API

Update timeline

  1. investigating Jul 29, 2024, 02:38 PM UTC

    We are currently experiencing degraded performance with our services, which may result in slower response times. Our engineering team is actively investigating the issue and working to improve the performance as quickly as possible. While the degraded performance may impact your experience, rest assured that we are prioritizing the resolution to provide a smoother and more reliable service. Our team is committed to restoring normal performance and ensuring a seamless user experience. We will provide regular updates on this page to keep you informed about the progress of the incident. Please bear with us as we work diligently to address the performance issues and deliver the level of service you expect. Thank you for your understanding and cooperation. We appreciate your continued support as we work towards resolving the degraded performance and enhancing your overall experience.

  2. investigating Jul 29, 2024, 02:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 29, 2024, 02:48 PM UTC

    This incident has been resolved.