YOOBIC experienced a minor incident on September 19, 2024 affecting YOOBIC applications and Public API and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 19, 2024, 08:16 AM UTC
We are currently experiencing a partial outage that is affecting email notifications. As a result, users may experience limited or intermittent access to these features. Our engineering team is actively investigating the issue and working to restore full-service availability. We understand the impact this may have on your workflow and assure you that we are making every effort to restore full functionality as quickly as possible. We will continue to provide regular updates on this page to keep you informed about the progress of the incident. Our team is committed to resolving this issue and minimizing any impact on your operations. Thank you for your understanding and cooperation during this time. We appreciate your continued support as we work towards a resolution.
- investigating Sep 19, 2024, 08:40 AM UTC
We are actively investigating the issue you may be experiencing and will provide updates as soon as possible. We appreciate your patience and understanding during this process.
- resolved Sep 19, 2024, 09:26 AM UTC
The incident has been fully resolved and you should be able to use our services. We understand the impact this incident may have had on your operations, and we apologize for any inconvenience caused. If you have any lingering concerns or encounter any unexpected issues, please do not hesitate to contact our support team. We are here to assist you and ensure a smooth experience moving forward.