YOOBIC experienced a minor incident on July 20, 2026 affecting YOOBIC applications and Public API and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2026, 05:50 PM UTC
We are currently experiencing degraded performance with YOOBIC webhooks, which may result in slower response times. Our engineering team is actively investigating the issue and working to improve the performance as quickly as possible. While the degraded performance may impact your experience, rest assured that we are prioritizing the resolution to provide a smoother and more reliable service. Our team is committed to restoring normal performance and ensuring a seamless user experience. We will provide regular updates on this page to keep you informed about the progress of the incident. Please bear with us as we work diligently to address the performance issues and deliver the level of service you expect. Thank you for your understanding and cooperation. We appreciate your continued support as we work towards resolving the degraded performance and enhancing your overall experience.
- resolved Jul 20, 2026, 07:42 PM UTC
The incident has been fully resolved and you should be able to use our services. We understand the impact this incident may have had on your operations, and we apologize for any inconvenience caused. If you have any lingering concerns or encounter any unexpected issues, please do not hesitate to contact our support team. We are here to assist you and ensure a smooth experience moving forward.