Yext incident

Automated and generative review response delays

Minor Resolved View vendor source →

Yext experienced a minor incident on April 8, 2026 affecting Review Response, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 10:21 AM UTC
Resolved
Apr 08, 2026, 01:00 PM UTC
Duration
2h 38m
Detected by Pingoru
Apr 08, 2026, 10:21 AM UTC

Affected components

Review Response

Update timeline

  1. investigating Apr 08, 2026, 10:21 AM UTC

    We are investigating reports of delays in processing of automated and generative review responses.

  2. identified Apr 08, 2026, 10:25 AM UTC

    We have identified the issue and are working on remediation.

  3. monitoring Apr 08, 2026, 11:10 AM UTC

    We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.

  4. resolved Apr 08, 2026, 01:00 PM UTC

    All delayed items have been processed and are now operating in the expected timeframe for new responses. This incident is resolved.