yasoon incident

Automation actions rules were failing for a few customers due to an infrastructure change

Minor Resolved View vendor source →

yasoon experienced a minor incident on July 3, 2025 affecting Microsoft 365 for Jira, lasting 5h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 07:15 AM UTC
Resolved
Jul 03, 2025, 12:35 PM UTC
Duration
5h 20m
Detected by Pingoru
Jul 03, 2025, 07:15 AM UTC

Affected components

Microsoft 365 for Jira

Update timeline

  1. monitoring Jul 03, 2025, 07:15 AM UTC

    We are made aware of some of our Microsoft 365 Automation actions failing in Jira Cloud instances. We have identified the issue and rolled back the responsible code & infrastructure change. The change was implemented in preparation to fully support Atlassian Cloud data residency. We are currently monitoring the issue and apologize for the interruption.

  2. resolved Jul 03, 2025, 12:35 PM UTC

    This incident has been resolved.