yasoon incident

Automated chat & email backup did not run since 19th of December

Major Resolved View vendor source →

yasoon experienced a major incident on December 23, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 01:00 PM UTC
Resolved
Dec 23, 2025, 01:00 PM UTC
Duration
Detected by Pingoru
Dec 23, 2025, 01:00 PM UTC

Update timeline

  1. resolved Dec 23, 2025, 08:21 PM UTC

    We experienced an incident due to an infrastructure change, that resulted in automated chat & email backup actions not executing. We are currently looking into possibilities of re-running the failed actions. Backups have been failing since 2025/12/19 14:00 UTC.