yasoon incident

Smart Connect for Jira not accessible in Teams

Major Resolved View vendor source →
Started
Feb 16, 2026, 08:57 AM UTC
Resolved
Feb 18, 2026, 08:19 PM UTC
Duration
2d 11h
Detected by Pingoru
Feb 16, 2026, 08:57 AM UTC

Affected components

Microsoft 365 for Jira

Update timeline

  1. investigating Feb 16, 2026, 08:57 AM UTC

    We are currently investigating an incident where the Smart Connect for Jira app is not accessible in Microsoft Teams. From the first look of it, it seems that this is a Microsoft Teams issue, as the app continues to work on mobile. We have raised the issue with Microsoft. https://github.com/OfficeDev/microsoft-teams-library-js/issues/2982

  2. identified Feb 17, 2026, 09:34 AM UTC

    We have identified an issue with the Microsoft Teams platform that affects apps on a certain feature/schema version. We are trying to fast-track an app update to a previous version which is apparently not affected by this bug. We are also trying to escalate the bug within Microsoft.

  3. resolved Feb 18, 2026, 08:19 PM UTC

    As far as we can tell, a fix on the Microsoft side was successful and the app can be used in Microsoft Teams again. We'll be monitoring in case the issue re-appears. Apologies for the interruption.

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