Xsolla incident

Services Issues

Minor Resolved View vendor source →

Xsolla experienced a minor incident on September 14, 2021 affecting Pay Station and Store and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2021, 08:36 AM UTC
Resolved
Sep 14, 2021, 10:37 AM UTC
Duration
2h
Detected by Pingoru
Sep 14, 2021, 08:36 AM UTC

Affected components

Pay StationStoreAPIPublisher Account

Update timeline

  1. investigating Sep 14, 2021, 08:36 AM UTC

    We are currently investigating this issue.

  2. identified Sep 14, 2021, 08:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 14, 2021, 08:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 14, 2021, 10:37 AM UTC

    We had temporary technical issues from a 14/09/2021 1:28 AM PST to 1:35 AM PST. All services are fully operational now. We apologize for the inconvenience!