Xsolla experienced a minor incident on December 17, 2021 affecting Pay Station, lasting 7h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Pay Station
Update timeline
- investigating Dec 17, 2021, 03:55 AM UTC
We are currently investigating this issue.
- investigating Dec 17, 2021, 04:03 AM UTC
Some users may experience a delay in payment confirmation. We continue to investigate the problem.
- identified Dec 17, 2021, 08:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 17, 2021, 10:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2021, 11:38 AM UTC
This incident has been resolved.