Xsolla incident

Xsolla Login&Launcher Issue

Minor Resolved View vendor source →

Xsolla experienced a minor incident on April 5, 2022 affecting Login and Launcher, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2022, 12:31 AM UTC
Resolved
Apr 05, 2022, 03:38 AM UTC
Duration
3h 6m
Detected by Pingoru
Apr 05, 2022, 12:31 AM UTC

Affected components

LoginLauncher

Update timeline

  1. investigating Apr 05, 2022, 12:31 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 05, 2022, 01:30 AM UTC

    We are continuing to investigate this issue. There are problems with the network connection between our data centers.

  3. monitoring Apr 05, 2022, 01:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 05, 2022, 03:38 AM UTC

    This incident has been resolved.