Xsolla incident

Services Issues

Minor Resolved View vendor source →

Xsolla experienced a minor incident on May 12, 2022 affecting Pay Station and Store and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2022, 05:24 AM UTC
Resolved
May 12, 2022, 05:59 AM UTC
Duration
35m
Detected by Pingoru
May 12, 2022, 05:24 AM UTC

Affected components

Pay StationStoreAPI

Update timeline

  1. investigating May 12, 2022, 05:24 AM UTC

    We are currently investigating this issue.

  2. identified May 12, 2022, 05:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 12, 2022, 05:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2022, 05:59 AM UTC

    We had temporary technical issues from May 11, 2022 10:15 PM PT to 10:38 PM PT. All services are fully operational now. We apologize for any inconvenience!