Xsolla incident

Store issue

Critical Resolved View vendor source →

Xsolla experienced a critical incident on July 6, 2023 affecting Store, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 03:52 AM UTC
Resolved
Jul 06, 2023, 04:53 AM UTC
Duration
1h 1m
Detected by Pingoru
Jul 06, 2023, 03:52 AM UTC

Affected components

Store

Update timeline

  1. investigating Jul 06, 2023, 03:52 AM UTC

    We are currently investigating this issue.

  2. identified Jul 06, 2023, 04:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 06, 2023, 04:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 06, 2023, 04:53 AM UTC

    This incident has been resolved.