Xsolla incident

Xsolla Store API Issue

Major Resolved View vendor source →

Xsolla experienced a major incident on November 20, 2024 affecting Store, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 06:31 AM UTC
Resolved
Nov 20, 2024, 06:37 AM UTC
Duration
6m
Detected by Pingoru
Nov 20, 2024, 06:31 AM UTC

Affected components

Store

Update timeline

  1. investigating Nov 20, 2024, 06:31 AM UTC

    We're experiencing technical issues with Xsolla Store API.

  2. monitoring Nov 20, 2024, 06:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 20, 2024, 06:37 AM UTC

    The service is fully operational now. We apologize for the inconvenience!