Xsolla incident

Xsolla Login and Launcher issue

Major Resolved View vendor source →

Xsolla experienced a major incident on November 16, 2021 affecting Publisher Account and Login and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2021, 06:01 PM UTC
Resolved
Nov 16, 2021, 06:17 PM UTC
Duration
15m
Detected by Pingoru
Nov 16, 2021, 06:01 PM UTC

Affected components

Publisher AccountLoginLauncher

Update timeline

  1. investigating Nov 16, 2021, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 16, 2021, 06:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 16, 2021, 06:07 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 16, 2021, 06:08 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Nov 16, 2021, 06:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 16, 2021, 06:17 PM UTC

    This incident has been resolved.