Xsolla incident

Infrastructure incident

Minor Resolved View vendor source →

Xsolla experienced a minor incident on August 1, 2022 affecting Pay Station and Store and 1 more component, lasting 7h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2022, 07:24 AM UTC
Resolved
Aug 01, 2022, 02:41 PM UTC
Duration
7h 16m
Detected by Pingoru
Aug 01, 2022, 07:24 AM UTC

Affected components

Pay StationStoreAPIPublisher AccountLoginDocumentationSite Builder

Update timeline

  1. investigating Aug 01, 2022, 07:24 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 01, 2022, 07:39 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 01, 2022, 07:48 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Aug 01, 2022, 09:10 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Aug 01, 2022, 09:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Aug 01, 2022, 10:35 AM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Aug 01, 2022, 11:13 AM UTC

    We are continuing to monitor for any further issues.

  8. monitoring Aug 01, 2022, 11:37 AM UTC

    We are continuing to monitor for any further issues.

  9. resolved Aug 01, 2022, 02:41 PM UTC

    This incident has been resolved.