Xsolla incident

Network issue

Minor Resolved View vendor source →

Xsolla experienced a minor incident on October 7, 2022 affecting Pay Station and Store and 1 more component, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2022, 03:55 AM UTC
Resolved
Oct 07, 2022, 08:38 AM UTC
Duration
4h 42m
Detected by Pingoru
Oct 07, 2022, 03:55 AM UTC

Affected components

Pay StationStoreAPIPublisher AccountLoginDocumentationSite Builder

Update timeline

  1. investigating Oct 07, 2022, 03:55 AM UTC

    We are currently investigating this issue.

  2. identified Oct 07, 2022, 04:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 07, 2022, 04:21 AM UTC

    We are continuing to work on a fix for this issue. All services are running, but short interruptions are possible.

  4. monitoring Oct 07, 2022, 04:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 07, 2022, 08:38 AM UTC

    This incident has been resolved.