Xsolla incident

Payment Processing Issue

Minor Resolved View vendor source →

Xsolla experienced a minor incident on December 10, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2023, 02:46 AM UTC
Resolved
Dec 10, 2023, 01:30 AM UTC
Duration
—
Detected by Pingoru
Dec 10, 2023, 02:46 AM UTC

Update timeline

  1. resolved Dec 10, 2023, 02:46 AM UTC

    We had experienced the issues with card payments processing, it's also might affect the card payments processing time. It partially affected card payments from 5:30PM PST to 5:52PM PST, 09 Dec 2023. We can confirm that now the issue has been resolved. We apologize for the impact and thank you for your patience.