Xsolla experienced a notice incident on May 19, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 29, 2024, 12:19 AM UTC
Between 18th of May 2024, at 9:20 PM PT, and 10:16 AM PT on the 19th of May 2024, Xsolla's services were partially unavailable. This service interruption was caused by technical difficulties encountered by one of Xsolla’s backbone internet service providers. More specific timeline: 9:20 PM May 18th to 8:04 AM May 19th - No noticeable impact on users. 8:04 AM May 19th to 10:16 AM May 19th - Gradual appearance of small degradation of external traffic. 9:40 AM May 19th to 9:43 AM May 19th and 9:56 AM May 19th to 10:03 AM May 19th - Severe degradation of external traffic, users may receive timeouts from Xsolla services. Thank you for your patience and understanding.