Xsolla incident

Xsolla API degraded performance

Minor Resolved View vendor source →

Xsolla experienced a minor incident on May 23, 2024 affecting Pay Station and Store and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 01:41 PM UTC
Resolved
May 23, 2024, 01:58 PM UTC
Duration
16m
Detected by Pingoru
May 23, 2024, 01:41 PM UTC

Affected components

Pay StationStoreAPIPublisher Account

Update timeline

  1. investigating May 23, 2024, 01:41 PM UTC

    We're experiencing performance degradation with Xsolla API.

  2. monitoring May 23, 2024, 01:55 PM UTC

    The issue has been identified and a fix has been implemented.

  3. resolved May 23, 2024, 01:58 PM UTC

    The service is fully operational now. We apologize for the inconvenience!