Xsolla incident

Xsolla Store Catalog API Issue

Notice Resolved View vendor source →

Xsolla experienced a notice incident on December 17, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 02:49 AM UTC
Resolved
Dec 16, 2024, 06:03 PM UTC
Duration
—
Detected by Pingoru
Dec 17, 2024, 02:49 AM UTC

Update timeline

  1. resolved Dec 17, 2024, 02:49 AM UTC

    On December 16, 2024, from 10:03 PST to 10:28 PST, our users and partners may have experienced network timeouts to the Store Catalog API due to performance degradation in one of the API authorization methods. This resulted in intermittent disruptions to service availability. We sincerely apologize for any inconvenience this may have caused.